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Product Availability
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Vintage and used equipment are also offered for sale in our San Antonio showroom. This being the case, there is a chance that an item displayed on this web site may not be available at the time of your purchase
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New equipment listed is in stock or available from shipment direct from the manufacturer's distribution center
Shipping
- All shipping costs are for the 48 contiguous United States. Shipping to Alaska or Hawaii is extra. Please contact us for exact shipping charges to these locations.
Guitar & Amp Sales
- 24 hr approval on all guitar & amps (unless otherwise noted)
- Customer pays all shipping & insurance costs
- Customer solely responsible for damage incurred during shipping. All claims must be handled between customer & shipper
- Before returning any item, customer must call for a return authorization
- Returned items must be in the same condition as when they left the store
- Unauthorized returns will be refused & returned at customer expense
- Returned items bought with credit card will be subject to a 6% restocking fee
New Accessory Sales
- All accessories may be returned within 7 days of purchase for exchange or credit
- Items in opened or destroyed packaging are not returnable
Special Orders
- A 50% non-returnable deposit is required on all special order or non-stocked items
- No returns or exchanges on special order or non-stocked items
Layaways
- 30 day layaways are available with a 25% deposit
- No approval time on layaways
- Deposits from cancelled layaways are subject to a 30% restocking fee, and the remainder of the deposit in the form of store credit only
Accepted Payment Methods
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